Optus further enhances integrated ICT organisation

18 June 2014, 10:56 am

New services investments, senior appointments and co-creation ThinkSpace centre established Optus Business today announced several key updates to its integrated ICT organisation, further expanding its end-to-end ICT and managed services capability for enterprise and government customers. This includes an updated product and services roadmap, senior appointments and the establishment of a new Business Solution Centre … Read more

The majority of Australian businesses struggle on customer experience

18 June 2014, 10:22 am

45% of organisations rank customer experience and advocacy as a number 1 or number 2 top business priority Despite best intentions, only 12% of Australian organisations delivered outstanding customer experience – the benchmark needed to retain consumer loyalty – according to a comprehensive national customer experience study. Even with 45% of organisations citing customer experience … Read more

Optus Satellite launches new and enhanced MobileSat

17 June 2014, 3:14 pm

Tough, tested and now with even greater data capability Optus today announced that it is partnering with Inmarsat, the  leading provider of global mobile satellite communications, to design and deliver a new and significantly enhanced portable mobile satellite terminal; the latest version of its popular Optus MobileSat product. Now with even greater data capability, MobileSat … Read more

Optus to expand mobile coverage and introduce 4G services on Eyre Peninsula

17 June 2014, 10:56 am

Optus has announced a continued investment plan for Eyre Peninsula with eight new sites to be rolled out as well as the introduction of 4G services later this year. “Optus has been committed to expanding coverage beyond Whyalla, Port Lincoln and Ceduna across the Eyre Peninsula over the last three years.  We have rolled out … Read more

Optus calls up Australians to ‘Live More Yes!’

16 June 2014, 10:06 am

Gigantic kittens, a gratuitous helicopter shot, slinkies, skydiving Elizabethans, dancing ‘beautiful people’ and a muffin. They’re all part of the new Optus integrated campaign, Live More Yes!, which is set to build on the momentum the brand ignited with its return to being a true customer champion. Last year Optus relaunched its brand starting with … Read more