Finally! A smart plan for your smartphone

25 June 2013, 3:04 pm

Optus hangs up on large excess charges with the launch of mobile My Plan Consumers living in fear of the moment they tear open their mobile phone bill each month can now breathe a sigh of relief as Optus launches a range of new smarter mobile phone plans that deliver the assurance and honesty they … Read more

It’s My SIM, My Plan and My Choice

25 June 2013, 2:28 pm

Optus brings freedom to consumers with the launch of new postpaid mobile options Navigating the minefield of mobile phone plans can often be a confusing and stressful experience with more options than most care to consider, but fear no more as Optus unveil My SIM Plan & My Mobile, smarter mobile options that are all … Read more

Customer Service: Expectations and Perceptions Report

25 June 2013, 8:10 am

Optus has explored what good customer service looks like through the eyes of Australians in the Customer Expectations Report by Optus for 2013 (PDF, 2.1MB).

Aussie parents in the technology dark ages

13 June 2013, 9:18 am

‘Hand-me up’ trend emerging in Aussie families as kids own newer devices and have more tech knowledge than parents Forget ‘hand-me downs’, Aussie parents are coming to grips with the notion of ‘hand-me ups’, according to new Optus researchi which reveals Australia’s mums and dads now have to wait in line for their children’s cast-offs … Read more

Canberra first with new Optus superfast mobile network

6 June 2013, 9:22 am

A new flavour of Optus 4G hits the nation’s capital Canberra residents can now experience the superfast Optus 4G network with the launch of new 4G network technology and the first compatible devices in Canberra. Canberra is the first city in Australia on Optus’ new 4G TD-LTE network, with 13 sites in the nation’s capital … Read more