Optus today announced that it has activated its first 4G sites for customers in Surfers Paradise on the Gold Coast and in the Brisbane CBD – bringing 4G speeds for consumers and businesses during the busy holiday season. Optus has enabled 4G services at four sites in Surfers Paradise, in readiness for the growing number … Read more
Optus today outlined a refocusing of its retail and distribution strategy to reflect the maturing mobile market and the changing needs of Australian consumers. The new strategy will see a more integrated retail and online presence and the rationalisation of some distribution channels, enabling Optus to take greater control of the end-to-end customer experience under … Read more
Coinciding with The National Week of Deaf People, Deaf Services Queensland today launched SignIQ, a smartphone application developed in partnership with Optus Business that assists in teaching Australian Sign Language (Auslan) in a fun and interactive way. Brett Casey, Chief Executive Officer of Deaf Services Queensland, says the SignIQ app is a significant step for … Read more
Download transcript: Robert Parcell – CommsDay Summit Rob Parcell, Managing Director of Wholesale & Satellite, delivered a speech to telecommunications executives and influencers at the Melbourne CommsDay Congress 2012 on creating a competitive telco future. Rob discussed the industry changes across NBN, 4G and over-the-top products and services. He highlighted opportunities that the industry needs to … Read more
Download transcript: Vicki Brady – CommsDay Congress Melbourne 2012 Vicki Brady, Managing Director of Customer, delivered a keynote speech to telecommunications executives and influencers at the Melbourne CommsDay Congress 2012. Vicki discussed the challenges facing the telco industry in meeting changing customer expectations. Vicki also reinforced Optus’ renewed focus on providing customers with a superior experience.